pk778 Privacy Policy

1. Introduction and Scope

pk778 ("we", "us", "our", or the "Operator") is committed to protecting the privacy and personal data of all users of the pk778 platform, including visitors to the pk778 website at https://pk778.club and all registered account holders (collectively, "you" or "User"). This Privacy Policy applies to all personal data collected and processed in connection with your use of pk778's website, games, sportsbook, cashier, customer support channels, and any related services.

By using pk778, registering an account, or submitting personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should refrain from using the pk778 platform.

This Policy should be read alongside the pk778 Terms & Conditions, which govern your overall use of the platform.

2. Data Controller Information

For the purposes of this Privacy Policy, pk778 acts as the data controller in respect of personal data collected through the pk778 platform. Questions, requests, and complaints relating to your personal data should be directed to:

3. What Personal Data We Collect

pk778 collects the following categories of personal data from Pakistani users and website visitors:

3.1 Identity and Contact Data

• Full legal name
• Date of birth
• Pakistani mobile number
• Email address (where provided)
• Pakistani CNIC number or passport number (for KYC verification)
• Copies of identity documents (CNIC front/back, passport photo page)

3.2 Financial Data

• JazzCash account number or Easypaisa account number
• Bank account details (HBL, UBL, Meezan Bank, Bank Alfalah, or other Pakistani banks) where used for transactions
• USDT wallet addresses where applicable
• Deposit and withdrawal transaction records

3.3 Gaming and Account Activity Data

• Account login history, timestamps, and IP addresses
• Betting history, game play history, and session durations
• Bonus usage and promotional participation records
• Responsible gaming tool settings (deposit limits, self-exclusion status)
• Customer support communications and chat logs

3.4 Technical and Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser type
• Pages visited, time spent on pages, and navigation path through the pk778 website
• Referral source (how you arrived at https://pk778.club)

4. How We Collect Your Data

pk778 collects personal data through the following means:

5. Purposes and Legal Bases for Processing

pk778 processes your personal data for the following purposes:

• Account management — To create and administer your pk778 account, verify your identity, and provide access to all platform features.
• Transaction processing — To process deposits and withdrawals via JazzCash, Easypaisa, and other supported Pakistani payment methods.
• Legal compliance — To comply with KYC, anti-money laundering (AML), and responsible gaming obligations applicable to the operation of the pk778 platform.
• Fraud prevention and platform security — To detect and prevent unauthorised account access, multi-accounting, bonus abuse, and other prohibited activities.
• Customer support — To respond to your queries, resolve disputes, and improve the pk778 support service.
• Responsible gaming — To monitor gaming patterns that may indicate problem gambling and to enforce responsible gaming tools you have activated on your account.
• Service improvement — To analyse aggregated usage data to improve the pk778 platform, game selection, and user experience.
• Marketing communications — To send promotional offers and updates to registered pk778 users who have consented to receive such communications. You may opt out at any time.

6. Cookies and Tracking Technologies

The pk778 website uses cookies — small text files stored on your browser — and similar tracking technologies to provide essential platform functionality and analyse usage. The types of cookies used by pk778 include:

• Essential cookies — Required for the pk778 website to function, including maintaining your logged-in session state. These cannot be disabled without impairing platform functionality.
• Analytics cookies — Used to collect aggregated data about how Pakistani users navigate the pk778 website, which pages are visited most, and where users exit. This data is used in anonymised form to improve the platform.
• Preference cookies — Store your platform preferences such as display settings to improve your experience on return visits to pk778.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the pk778 platform. pk778 does not use cookies to serve third-party advertising.

7. Sharing Your Personal Data

pk778 does not sell your personal data to third parties. We may share your data in the following limited circumstances:

• Payment processors — Sharing financial data with JazzCash, Easypaisa, and other payment service providers is necessary to process your transactions. Each provider operates under its own privacy policy.
• Identity verification providers — pk778 may use third-party KYC service providers to verify the identity documents you submit. These providers process your data strictly for verification purposes.
• Game software providers — Game providers integrated into pk778 (including Pragmatic Play, PG Soft, Jili Games, and others) receive technical session data required to operate their games within the pk778 platform. Personal identity data is not shared with game providers.
• Legal and regulatory obligations — pk778 may disclose your data to law enforcement authorities, regulatory bodies, or courts where required by applicable law or in response to a lawful legal process.
• Business transfers — In the event of a merger, acquisition, or sale of the pk778 business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

8. International Data Transfers

pk778 operates as an international online gaming platform. Your personal data may be processed and stored on servers located outside Pakistan. Where data is transferred internationally, pk778 applies appropriate safeguards — including contractual protections — to ensure your data receives a standard of protection consistent with this Privacy Policy.

9. Data Retention

pk778 retains your personal data for as long as your account remains active and for such additional period as is required to fulfil legal, regulatory, fraud prevention, and dispute resolution obligations. Specifically:

• Account and identity data is retained for a minimum of 5 years from account closure or the date of the last transaction, in accordance with applicable AML requirements
• Transaction records are retained for a minimum of 5 years
• Customer support communications are retained for 3 years from the date of the interaction
• Technical and usage data collected via cookies is typically retained for up to 13 months

After the applicable retention period, your personal data will be securely deleted or anonymised.

10. Your Rights as a Data Subject

Subject to applicable law, you have the following rights in relation to the personal data pk778 holds about you:

• Right of access — You may request a copy of the personal data pk778 holds about you.
• Right to rectification — You may request that inaccurate or incomplete data be corrected.
• Right to erasure — You may request deletion of your personal data, subject to pk778's legal retention obligations.
• Right to restrict processing — You may request that pk778 limits its processing of your data in certain circumstances.
• Right to data portability — You may request a machine-readable copy of the personal data you have provided to pk778.
• Right to object — You may object to processing of your data for marketing purposes at any time.
• Right to withdraw consent — Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact pk778 at [email protected]. We will respond within 5 business days. Identity verification may be required before we can process your request.

11. Children's Privacy

pk778 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. If pk778 becomes aware that a minor has registered an account or provided personal data, we will immediately suspend that account, delete the associated data, and take steps to prevent further access. Parents or guardians who believe a minor may have accessed pk778 should contact [email protected] immediately.

12. Security Measures

pk778 implements technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• HTTPS encryption for all data transmitted between your browser and the pk778 website
• Encrypted storage of sensitive account and financial data
• Access controls limiting which pk778 staff can view personal data, restricted to those with a legitimate operational need
• Regular security reviews and monitoring of platform access logs
• Two-factor authentication options available to users on their pk778 accounts

While pk778 takes data security seriously, no online platform can guarantee absolute security against all threats. You are responsible for keeping your pk778 account credentials confidential and for using strong, unique passwords.

13. Links to Third-Party Sites

The pk778 website does not contain links to third-party external websites for commercial or marketing purposes. Where links to pk778's own internal pages (such as the Responsible Gaming page) are included, these remain within the pk778 domain. pk778 is not responsible for the privacy practices of any external website.

14. Changes to This Privacy Policy

pk778 reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify registered users via the platform or, where contact details are available, by direct communication. The "Last Updated" date at the top of this page will reflect the most recent revision. Your continued use of pk778 following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

15. How to Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or how pk778 processes your personal data, please contact us:

When submitting a data rights request, please include your registered mobile number and a description of your request so we can locate your account and respond efficiently.